Crowdstrike Outage - thoughts about updates
Crowdstrike issued a problematic update that impacted about 8.5 million Windows computers sending them into a Blue Screen Of Death and taking down millions of vital systems …
Not as easy as just update: Survey of System Administrators and Patching Behaviours
While installing patches (updates) quickly is important for security, many system administrators do not have access to key resources like dedicated testing environments to ensure …
adam-jenkins
To Patch, or not To Patch? That is the Question: A Case Study of System Administrators' Online Collaborative Behaviour
Case study of a Critical Windows patch which had problems. The case explores how admins learn about patches, how issues are identified by online admin communities, communication …
adam-jenkins
Patch Management
Most data breaches happen due to a vulnerability for which a patch (or update) already exists but was not applied. This project aims to understand what causes people to avoid or …
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1 min read
Tales of Software Updates: The process of updating software
Analysis of the update experiences of 307 survey participants to better understand the barriers and incentives people experience when updating software. Using content analysis we …
Betrayed By Updates: How Negative Experiences Affect Future Security